Privacy Policy
This Privacy Policy explains how The Bean Lab collects, uses, and discloses your Personal Information when you visit or make a purchase from our website. Your privacy is important to us, and we are committed to protecting your personal data.
Contact Information:
If you have any questions or concerns regarding this Privacy Policy, or if you need further information about our privacy practices, please contact us at info@thebeanlab.co.uk or by mail at the following address:
The Bean Lab 20-22 Wenlock Road, London N1 7GU, United Kingdom
Collecting Personal Information:
When you visit our website, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. This information is referred to as "Personal Information." The Personal Information we collect includes:
- Device information: We collect information about your web browser, IP address, time zone, cookie information, and how you interact with our website. This information helps us optimize the site and understand user behavior.
- Order information: We collect information such as your name, billing address, shipping address, payment details, email address, and phone number to process your orders, provide customer support, and communicate with you regarding your purchases.
- Customer support information: If you contact our customer support, we may collect additional information to assist you.
Sharing Personal Information:
We may share your Personal Information with service providers who help us fulfill orders, provide customer support, and improve our services. We may also share your information to comply with applicable laws or to protect our rights. Some of the service providers we use include Shopify, our e-commerce platform, and shipping and fulfillment partners.
Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance your browsing experience and gather information about how you use our website. These technologies allow us to remember your preferences, analyze site usage, and provide personalized content and advertisements. By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.
Marketing and Advertising:
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt-out of receiving such communications by following the instructions provided in the marketing emails or by contacting us directly.
Data Retention and Security:
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate security measures to protect your Personal Information and maintain its confidentiality.
Your Rights:
If you are a resident of the European Economic Area (EEA), you have certain rights regarding your Personal Information, including the right to access, update, or delete your information. Please contact us using the provided contact details to exercise these rights. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your Personal Information.
Complaints:
If you have any complaints about our privacy practices or our handling of your Personal Information, please contact us using the provided contact information. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
We value your privacy and strive to maintain the highest standards of data protection. By using our website, you consent to the collection and use of your Personal Information as outlined in this Privacy Policy.
